If you wish to make a complaint you may do so by contacting any member of our staff by whatever means is convenient to you.
You may contact us:
• By telephone 0121 698 8000
• By email to firstname.lastname@example.org
• In writing to: Complaints Officer, Perkins Slade , Tricorn House, 51-53 Hagley Road, Birmingham B16 8TP
• By fax on 0121 625 9000
Any complaint made by telephone that is not resolved immediately will be followed up in writing.
For full details, click here.
The Financial Ombudsman Service
The FOS can be contacted by accessing the website www.financial-ombudsman.org.uk or as follows:
London E14 9SR
Tel: 0800 023 4567 or 0300 1239123
Fax: 0207 964 1001
Your Insurer also operates a complaints procedure, details of which are in your policy.